Don’t you just love getting a surprise gift in the post? Some of our clients have excellent systems for earning extra loyalty from their customers, sending gifts to say ‘thanks for doing business with us’. We regularly send out beautiful bottles of wine on behalf of one of our clients, enclosing a customer satisfaction questionnaire that the happy customer no doubt fills out whilst enjoying a glass of wine and then pops back in the post-paid envelope we include. It’s a fiddly job that requires a lot of storage space and physical handling, so our client is very happy to use our professional and efficient packing and mail handling services instead of cluttering up their office premises. If you are thinking of doing something similar call us for some friendly advice on the best way to get an awesome thank you gift to your customers.