We both use and recommend The Fulfilment Warehouse for all our mailing or fulfilment requirements. They are friendly and efficient and after more than 13 years I’ve had no cause to complain about any aspect of their service or their costs, and neither have our clients which is a true barometer. When deadlines are tight they keep us well informed on progress which is often essential, and frequently exceed our expectations in respect of timings.
Sincere thanks for your excellent, friendly and helpful service. I will continue to recommend you to other potential customers. It is rare these days to have partners who do exactly what they say and are always willing to go the extra mile to help out.
‘I count it a great fortune to have such professionalism and experience on my doorstep’
‘Despite only being a small client of The Fulfilment Warehouse we are always treated as a valued customer and our jobs are carried out efficiently, affordably and on time – worry free services I can depend on at a moments notice’.
The Fulfilment Warehouse helped Huffkins Bakery establish a web-based hamper delivery service with the utmost professionalism. They went above and beyond the service contract to ensure our customers got their goods on time and in great shape. Proactively helping us to source the best packaging options they challenged us to ensure we worked together productively and cost effectively. Above all, they are knowledgeable, responsive, helpful and a pleasure to deal with! I would not hesitate to use their service and highly recommend it to others.
“I have been using The Fulfilment Warehouse for around 2 years. We have 3 brands, dozens of SKU’s and we supply national retailers such as Boots, Superdrug, John Lewis, Holland & Barrett and more. We initially selected them as our warehouse and fulfilment partner because of their experience with a wide range of national retailers, their full service solutions (warehousing, sorting, picking, packing and logistics), and the fact they were small enough to give us the attention and service we need but have the capacity to grow as our volumes grow.
We have had the same dedicated Account Manager from day one who knows our business and knows how our customers operate. The Fulfilment Warehouse pay attention to the details and have our interests at heart. They are a very important business partner and seen as an extension of our business. The Fulfilment Warehouse are experienced, professional, efficient and friendly to deal with.”
“As a print management company it is vitally important that we have a relationship with a mailing house we can trust and that is The Fulfilment Warehouse. Over the many years we have worked with them we have had many different mailing requirements and each time Fulfilment Warehouse have worked alongside us to ensure that our clients are always getting the best advice and service for all of their mailing requirements.”
We have used The Fulfilment Warehouse for many years and it’s a pleasure dealing with them. They are always at the end of the phone and never phased by any question I ask. They are quick to respond and find a solution no matter what problem I might throw at them! I know I can rely on them 100% and never have to worry about a job. Recently they fulfilled an insert which was being despatched by a third party and the company required a huge amount of paperwork regarding the product and had a complex set of guidelines on how they wanted to receive stock. Fulfilment Warehouse took it all off my hands, dealt directly with them and I didn’t need to worry about a thing. For me they are like an extension of the team and having someone as reliable and knowledgeable that I can trust is invaluable.
“I hope that FWH has a successful 2017! From my point of view, you are a delight to deal with : competitive, efficient & helpful. Keep up the good work!
With thanks & best wishes”